Last revised: 19 March, 2019
UKDE Limited (referred to as 'us', 'our', 'we') is a company incorporated under the laws of England and Wales (company registration number 11313452) and whose registered address is at Level 39 One Canada Square, Canary Wharf, London, United Kingdom, E14 5AB. UKDE operates a website, UKEX.com (referred to as 'UKEX', 'us', 'our', 'we') which is a platform dedicated to facilitating transactions in Digital Assets and the provision of related services. UKEX is a trading name for the Exchange and related services provided by UKDE Limited.
By browsing, visiting or using UKEX, our APP and exchange service (collectively, service) , you ('user') shall be deemed to have understood and agreed to all of the terms and conditions of this Agreement. Please carefully review and consider the terms of this Agreement, if you do not agree to the Agreement, you must immediately stop the use of the Services.
We may at any time amend this Agreement, include but not limited to any policy or instruction on the platform. We shall notify you these changes either through marking the amended versions with latest release date on the top of the agreement, or any other method we decide that is appropriate. Any changes or modifications will take effective immediately upon posting on this website and applies to all current and subsequent use or services.
If you continue to use any of the Services you shall be deemed to have agreed to the revised terms of this Agreement. If you do not agree to the Agreement, you must immediately stop the use of the Services. You are advised to review the agreement regularly to ensure that you understand the terms and conditions.
1.We, under no circumstance, entertains the refund or cancellation of a successfully fulfilled order. Once the user has placed an order, which has been fully or partially matched, the amount in the fiat or cryptocurrency corresponding to the order will be transfer to the other user’s account immediately and these transactions cannot be reversed.
2.However, if the fiat or cryptocurrency is deposit to the user’s account, the user always has the option to withdraw the fiat or cryptocurrency in full or in part in accordance with the withdrawal limits.
3.We shall be entitled to retain/deduct the amounts in fiat or cryptocurrency due to actions from the user and transfer or refund the balance lying in the User Account, except when it is unable to do so in compliance with applicable laws. Purchase of any cryptocurrency can be done in either fiat or crypto currency and the respective fiat or cryptocurrency shall be deducted from the user’s account. Sell of any cryptocurrency can be done with either fiat or cryptocurrency and the respective amount will be credited to the user’s account.